About The Kiosk Guys

Meet the Founder

Ben Wheeler

Roles of Responsibility Throughout My Career

Major roles in the overall strategic direction of several New Product Introduction (NPI) processes
Design for Manufacturing (DFM) practices, and multiple engineering groups.
Direct and indirect responsibility for marketing and sales enablement, proving my ability to execute on PD/PM requirements such as financial modeling, market and competitive analysis, unique selling propositions, document control, and communication documents.
Maintaining responsibility to achieve infallible execution and deliverance of quality for the specific product categories within my field, in addition to similar or complementary projects within my influence.
Working in collaboration with the other business unit leaders (Marketing, Sales, Operations, etc.) to build effective relationships inside and outside the organization.

“My calling in life is to match kiosk customers and manufacturing companies with the “best of breed” partner(s), software, hardware and components, I know where the bodies are buried and can take any idea/napkin sketch and turn it into a reality in the Marketplace.”

–Ben Wheeler

Ben Wheeler “The Kiosk Guy” the Founder of The Kiosk Guy is a Senior Executive with proven ability to lead companies in the process of new product development. He thrives on the challenges of new making ideas come to life!

Since his involvement in some of the most groundbreaking self-service products in the past twenty years – Redbox, Kodak Picture Maker, NCR Fastlane, Wendy’s QSR, and MinuteKey – he finds himself hunting for new challenges and meeting their demands. He has dedicated his life to mastering any role necessary at every company he has worked for, gaining vast experience in New Product Development, Lean Six Sigma Manufacturing, Consumer Electronics, Self-Service devices, and supporting engineering/manufacturing teams and goals. He believes in Key Performance Indicators that justify the process, resulting in accurate reporting to help the team executive along with other stakeholders. He sees himself as a teacher; he loves people and enjoys the task of mentoring, motivating, and managing performance.

Awards

Kiosk Industry Hall of Fame

Lifetime Achievement Award

Inducted Jun 1, 2017

James and Ben have been working with each for over 20 years, with all the years of experience between them they are the true Kiosk Guys. Both have worked in the industry developing cutting edge technology and products for some of today’s top companies.

James Windsor

James is intimately involved in the technology-based kiosk, vending systems, and self-service industry for the past 20+ years. He recently resigned as the CEO and Director of Engineering and Manufacturing at AVT, Inc., (a publicly traded company) that designs and develops specific products in the Self-Service and Automated Retailing industry vertical and has now joined Via Touch Media as its CTO.*

James has over 20+ years of experience in manufacturing, project management, and engineering. Mr. Winsor has utilized this experience directly on specialized design projects for companies such as United Airlines, Disneyland, Walmart, Rug Doctor, Mountain Dew, Blue Rhino Propane, AmeriGas, IBM, Marley Coffee, FuHu/Nabi, Coinstar, Multimedia Games, Boston Scientific, Chase Manhattan Bank, and Via Touch Media.

In operations, Mr. Winsor brings a wealth of business management and product development to all the projects and companies he works for. It is James’ objective and responsibility to ensure all new and organically designed and developed using cutting-edge innovation. He works with inventive integration coupled with technology-based products and components in every system architecture. James gained considerable engineering and design experience by working for companies such as General Dynamics, International Rectifier, and Arral Industries. Mr. Winsor has earned multiple degrees including, a Bachelor of Science obtained from California State Polytechnic University and postgraduate MBA studies. James also has USPTO (United States Patent and Trade Office) credentials and is written, filed, and has several patents accreted to his name.

*CTO is a model for capturing all the costs associated with a technology investment over the life of its installation.

Our Principles

The Kiosk Guy Paradigms

The kiosk industry is big enough for all of us as long as we play fair and honestly strive to give the consumer a good value for their money.

I will not take money from a customer with no clear path to giving them a legitimate chance to meet their needs, and doing so is NOT ACCEPTABLE and NEVER WAS!

I will only provide credible sources for a solution based on: personal experience, due diligence and honest hard work.

When a kiosk project fails because of unscrupulous business practices by one party, then the entire industry is hurt and our vision to change people's lives fails.

A Best-of-Breed solution is the only way to make a kiosk project work. No off-branded, patent infringing solutions will pass through my hands to my customers.

The KioskGuys are dedicated to the OEM Kiosk Customer

our feedback

Client's Reviews

I have known Ben for about 5 years, including one year that we worked on the same team. He is possibly a handful of people in the Kiosk industry with intimate knowledge of the technology, on system & component level. His experience, knowledge & relationships in the supply base were tremendous asset on projects that we worked on together, during his time at Flextronics. Always willing to help & go out of the way for others, he was instrumental in helping me learn the ropes of this industry, and am grateful for that. Ben can be a great asset for any organization that brings him on board.

I've known and worked with Ben for almost 20 years, and there is not a more ethical and honest person I know. His ability to understand what clients are truly seeking, and work collaboratively to deliver the solution to solve their issues is unparalleled. If you want to work with someone who cares about their company, their client and their profession, Ben Wheeler is the guy.

Ben is an extremely impressive and committed professional. He is very detail oriented and has strong communication skills which are enhanced by his solid technical background. He has enthusiasm and takes tremendous pride in his work. As a supplier to Ben for many years, I've been able to learn from him and benefit from his vast industry knowledge. He would be a tremendous asset to any organization.

Ben is one of the most knowledgeable individuals in the industry pertaining to both kiosk engineering as well as being able to assist customers to find a solution that fits their needs. He is very patient and detail oriented with the clients best interest in mind!

Accessibility is a priority

We breath ADA, Section 508 and Accessibility. Everyone deserves the right to people to use our devices with success and dignity.

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